Failed to Deliver - affiliate, has not filled in the customer account#

Failed to Deliver - affiliate, has not filled in the customer account#

Hi Team,

GNet will need to know what  account# of your affiliate who is sending you business.  GNet treats affiliate partners who are sending in business as CUSTOMERs, therefore you need to have a customer entry in your system for the sending partner.

Look up the CUSTOMER ACCOUNT# in your reservation system for the Partner who's reservations are failing to deliver. 

  1. Go to GNet Dashboard and click on “Partners” menu - https://gnet.grdd.net/dashboard

  2. Click on the corresponding Partner entry and fill in the PINK field with the ACCOUNT number from your reservation system.

  3. Click SAVE.


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Once you do this, those reservations should flow through.

Thank you,
GRiDD Support