Receive via GNet
Hi Team,
The Customer_ID for your affiliate is missing on GNet. The procedure to fix this is as follows:
In FASTTRAK, locate the CUSTOMER ID for your Affiliate Partner.
Go to your GNet Dashboard Partner Page, click on the corresponding Partner entry, and fill in the PINK field with the CUSTOMER ID number from FASTTRAK.
Click SAVE
This tells FASTTRAK what account the run should land under. Once you do this, that affiliate's reservations should flow into FASTTRAK.
Thank you,
Reference Documentation: https://support.grdd.net/portal/kb/articles/gnet-send-and-receive-instructions