GNet User Guide

GNet User Guide

  1. Quick start guides

    1. GNet getting started cheat sheet

    2. Welcome to GNet video

  2. Get ready to use GNet

    1. Check requirements for using GNet

    2. GNet registration

    3. GNet basic configuration

      1. Maintain company profile

      2. Maintain GNet billing

      3. GNet user management

      4. Maintain vehicle types served (USE?)

      1. 2S LimuERP

      2. Aleph/Transdev

      3. Corporate Car Online

      4. FASTTRAK Cloud

      5. Ground Alliance

      6. Hudson

      7. iVcardo RideBridge

      8. Limo Anywhere

      9. LimoGrid

      10. Limo Magic

      11. Livery Coach

  3. GNet help and training

    1. Level 1: Connect with GNet members

    2. Level 2: Receive a ride: FARM-IN

    3. Level 3: Get Quotations

    4. Level 4: Send a ride to single affiliate:  FarmOut

    5. Level 5: Send a ride to multiple affiliates:  Farmhouse

    6. Level 6: On-Demand:  Fleetshare and Pinger

    7. Notifications views and updates 

      1. View GNet directory

      2. View Reservations

      3. View Notifications

      4. View Live Map

  4. Settings & troubleshooting

    1. Manage GNet profile and settings

    2. Request password reset

    3. Affiliate self test

    4. Review affiliate vehicle type mapping, Livery Coach Users

    5. Troubleshoot issues with GNet

    6. Report a problem with GNet

    8. Frequently asked questions (FAQ)

    9. Contact GNet support

      1. https://support.grdd.net/portal/en/newticket (NEED Department Cleanup)

      2. support@grdd.net

    • Related Articles

    • GNet user management

      This feature allows multiple users to have access to the GNet dashboard. Initially when registered only one person would be authorized to have access. In order to add more users go to the GNet dashboard, under "Administration" tab go to "User ...

    • GNet Password resets

      Password Reset Process: FireFox does not work well with GNet, please use Chrome, or IE. For security, the link expires after 30 minutes.  You can only visit this link once. To initiate a 'new password link': Go to: https://gnet.grdd.net/dashboard Put ...

    • LiveryCoach - Adding Partners on GNet

      Step 1: Adding Partners Login to GNet - https://gnet.grdd.net/dashboard Go to Partners Menu Go to Search Directory (Tab) Search for Affiliate Partner, send partnership request, once they accept you will be partners on GNet. Go to Affiliate Partners ...

    • Connect with GNet members

      There are two ways to connect with another GNet member. First option is if you know the name of the affiliate wish to connect with, or you can search for an affiliate by using the GNet search field and search for that affiliate using either city, ...

    • LiveryCoach - GNet Vehicle Mapping

      One of the things that LiveryCoach Operators need to do on GNet is Map their 'Customized Vehicle Types' to the 'Standard Vehicle Types' of GNet. It is recommended that you map a SEDAN and an SUV at the minimum. GNet Dashboard > Administration > ...